Tradescity is an application that provides customers the ability to search for a company and subsequently rate the business. The purpose of the application is to get businesses to improve customer services and allow them to take responsibility for the consequences of poor customer service. The application is very customer focus in that it will not only offer a much needed one stop directory service, but also give customers the power to rate the service they received. It will allow excellent service to be rewarded with new and repeat business.
Expected Benefits.
Improve customer services for african bussiness.
Provide a directory service for African businesses
Encourage businesses to be more accountable for the product/ service they offer
Provide a wider range of vendors to select from
Encourage competitiveness among African businesses which will, in turn, drive quality up. This will allow these businesses to be rated as highly as European businesses.